The catalyst filter removes odors and keeps the air fresh. It doesn't get washed.
- Remove the catalyst filter from the top of the unit.
- Leave it in direct sunlight for about 1 to 2 hours to "recharge" it.
- Put it back in the unit.
Do not wash it with water. If you're very sensitive to smells, you can replace it every 6 to 24 months: https://airdogusa.com/products/composite-catalyst-filter. Detailed instructions are in the attached PDF.
Still need help?
We're real people and we're happy to help. Our support team is available Monday to Friday, 7am to 3pm Pacific. Email support@airdogusa.com or call 1-800-958-9609 (toll-free), and we'll reply within 1 business day. It helps to include your order number, which Airdog you have, and a photo or short video if something isn't working right.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article