What does -F- on the display mean?

An -F- on the display can mean one of two things:

1. The collecting plates are loose.
2. The main board isn't sensing the fan.

What to try

Take the collecting plates out and reseat them firmly, then turn the unit back on. That fixes it in many cases.

Still seeing -F-?

The unit may need service. Start a warranty or service request here: https://airdogusa.com/apps/redo/returns-portal/login?referralId=67a66b70f9a2527040a1cf8f, or contact us with your order number and a photo of the display.

Still need help?

We're real people and we're happy to help. Our support team is available Monday to Friday, 7am to 3pm Pacific. Email support@airdogusa.com or call 1-800-958-9609 (toll-free), and we'll reply within 1 business day. It helps to include your order number, which Airdog you have, and a photo or short video if something isn't working right.