Why is my air purifier making noise?

Most noises come from debris stuck on the collecting plates or buildup on the wire frame, or from parts that were put back while still damp.

Quick fixes to try

1. Clean the collecting plates, pre-filter and wire frame (see the cleaning video for your model).
2. Let the collecting plates dry completely, at least 24 hours.
3. Reassemble carefully so the contact pin goes through the small hole in the rubber sleeve.
4. Use this guide to find which filter is causing the noise: https://drive.google.com/file/d/1WCwur1fGtcllOWqQnQJ8ujWUZ6tVAyF8/view?usp=drive_link

For the full step-by-step walkthrough, see our noise troubleshooting guide: https://airdogusa.freshdesk.com/support/solutions/articles/73000563803

Still need help?

We're real people and we're happy to help. Our support team is available Monday to Friday, 7am to 3pm Pacific. Email support@airdogusa.com or call 1-800-958-9609 (toll-free), and we'll reply within 1 business day. It helps to include your order number, which Airdog you have, and a photo or short video if something isn't working right.