Where can I buy replacement parts and accessories?

Modified on Wed, 4 Nov at 11:47 AM

You can find all replacement parts at https://airdogusa.com/pages/accessories. Because Airdog filters are washable, most people only need a part if something gets damaged or lost.

Common parts

Not sure which part you need?

Send us your order number, which Airdog you have, a photo of the serial number label, and a photo of the part that needs replacing. We'll point you to the right part within 1 business day.

Is my part covered under warranty?

Filters are replaced under warranty only if they arrive damaged. If a part stopped working because of a defect, start a claim here: https://airdogusa.com/apps/redo/returns-portal/login?referralId=67a66b70f9a2527040a1cf8f

Still need help?

We're real people and we're happy to help. Our support team is available Monday to Friday, 7am to 3pm Pacific. Email support@airdogusa.com or call 1-800-958-9609 (toll-free), and we'll reply within 1 business day. It helps to include your order number, which Airdog you have, and a photo or short video if something isn't working right.

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